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Shipping & Returns

Shipping:
We ship UPS Ground or USPS unless specified differently for continental U.S. ONLY

We ship USPS for Hawaii & Alaska.

The shipping cost on this item is ONLY for US customers (NOT including Hawaii & Alaska).

For large quantities, please contact us at our TOLL FREE # 1-775-636-6565 to receive a discount on the shipping cost.

We are located in Sparks, Nevada. We welcome PICKUP from our store.

Policies:
-We sell ONLY BRAND NEW items! Unless specifically mentioned differently
-Unless specifically indicated, prices do not include shipping
-The product images are for illustration only
-We ship via UPS / USPS

Return Policy:
Sales of all Lamp Solutions Web products are subject to the Lamp Solutions Return Policy. Failure to return such products to Lamp Solutions according to Lamp Solutions Return Policy constitutes acceptance of these terms and conditions.


Customer satisfaction is very important to us. Our return policy is as follows: We will accept returns ONLY on items which are defective or damaged as a result of shipping and ONLY after receiving a Return Authorization Number (RA#) from us. We should be notified within 10 days of shipment of your order and the item should be returned in its original condition and packaging for a full refund less shipping.

Note: We only refund shipping costs if the return is the result of our error. Returning new items in their original condition due to other reasons like dissatisfaction a 15% restocking fee from the total order will be charged. Our shipping cost reimbursement maximum is $4.50. If your order requires a more expensive shipping option you are responsible for the shipping cost without regard to who is at fault. In no event shall Lamp Solutions liability exceed the purchase price paid (if any), including shipping costs (if applicable), for the products available for sale on this web site.


Contact: We value your feedback. Please contact us with any questions or comments.

Need assistance? Customer Service is here to help. To inquire about products found on our Web site or in our store, contact us by phone, fax, or e-mail. Our hours of operation are 8:00 am to 4:00 pm PST.

If you wish to save on other types of bulbs and in shipping & handling costs - just write us the application (product) full details you have and we'll be happy to give you complete information regarding which bulb will best suit your application and supply you with the best priced brand names while saving you wasted searching time.

For ORDERING any bulb or lighting product that is not on our website, Please email us at orders@lampsolutions.com or call 1-775-636-6565.

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